Senior Credit Controller

About the role

The client, a well‑established organisation in Johannesburg, is looking for a seasoned Senior Credit Controller. The role demands a mature professional who can manage sensitive account matters, interact directly with customers, and lead a credit control team.

Key responsibilities

• Manage and maintain accurate records of member accounts.
• Handle member queries and resolve account‑related issues promptly and professionally.
• Follow up on outstanding accounts to ensure timely collections.
• Perform full administrative functions for member accounts, including journals, reconciliations, and account maintenance.
• Supervise credit control staff and oversee related processes.
• Maintain high levels of accuracy, professionalism, and confidentiality at all times.

Required profile

• Credit control qualification or related financial qualification.
• Minimum 10 years of experience in credit control, including senior‑level exposure.
• Strong working knowledge of Excel, Word, and Outlook.
• Excellent communication and relationship‑management abilities.
• High attention to detail, professional demeanor, and assertive personality.
• Ability to manage difficult conversations with tact and confidence.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook