School Administrator (Remote)

About the role

We are looking for a highly organised, professional, and people‑focused School Administrator to support the day‑to‑day administrative operations of a school. The role involves managing admissions, communicating with parents and families, maintaining accurate student records, and ensuring timely completion of all administrative documentation.

Key responsibilities

• Manage the student admissions and enrolment process from initial enquiry through to registration.
• Respond to enquiries from prospective parents via phone, email, and other channels.
• Provide information on admissions requirements, policies, and procedures.
• Schedule school tours, interviews, assessments, and admissions appointments.
• Collect, review, and process required admissions documentation.
• Maintain accurate and up‑to‑date admissions records.
• Act as a professional point of contact for parents and prospective families, handling enquiries and requests promptly.
• Escalate complex queries to the appropriate school management team member.
• Maintain and update student files, databases, and administrative records.
• Prepare and process school‑related documentation, forms, letters, and reports.
• Assist with attendance and student information records.
• Manage general correspondence, emails, and incoming calls.
• Support scheduling of meetings, appointments, and school events.
• Maintain organised electronic and physical filing systems.
• Assist teachers and school management with general administrative requirements.
• Provide reception and front‑office support when required.

Required profile

• Previous experience in school administration, admissions, education administration, reception, customer service, or a similar administrative role.

Required skills