Sales, Marketing & Office Coordinator

About the role

Impact HR is looking for a highly organised and enthusiastic Sales and Office Coordinator in Alberton, Gauteng. The role supports the sales and marketing team in driving business growth, running campaigns and managing client relationships, while keeping the office running smoothly. It is a permanent position.

Key responsibilities

• Track and report sales performance metrics and basic marketing metrics such as social media leads, engagement, email open rates, promotional execution and ROI.
• Assist in organising events, trade shows and client meetings, and prepare sales proposals, presentations and reports.
• Maintain master data and the CRM system with client and lead information.
• Support digital and print marketing campaigns, coordinate marketing materials and promotional items, and coordinate content for catalogues, the website and promotions.
• Maintain digital and print marketing collateral and liaise with external agencies, designers and suppliers.
• Coordinate sales activities, including scheduling meetings, preparing proposals and following up with clients; support lead generation and follow-up.
• Support social media management, perform packaging design detail checks, and take meeting minutes.
• Answer and direct calls and emails, maintain filing systems, order office supplies and marketing inventory, and schedule meetings, appointments and travel.
• Assist with budget tracking, invoice processing, HR and finance admin such as onboarding, and manage facility and contractor matters.

Required profile

• 1-3 years of experience in a sales or marketing support role.
• Marketing qualification advantageous.
• Proactive, self-motivated, detail-oriented, friendly, team player who can work independently and manage time well.

Required skills

• CRM tools such as Skynamo; marketing tools such as Mailchimp, HubSpot and Google Analytics.
• Microsoft Office Suite, with Excel Pivot Tables required.
• Desirable: social media platforms, basic content creation, POS development and trade marketing, event planning, basic graphic design or copywriting.