Sales Engineer - South Africa

About the role

Genetec, a global Canadian company offering security, intelligence and operations solutions, is looking for a Sales Engineer to join its sales organization across Africa. Based in Johannesburg, the role acts as the primary technical point of contact for customers and internal teams, working with Sales Managers, Field Project Engineers and Pre-Sales Engineers to position Genetec's solutions effectively.

Key responsibilities

• Develop and maintain a strong technical understanding of the product portfolio and new releases.
• Define suitable solutions based on customer and partner requirements.
• Build and maintain relationships with customers, partners and stakeholders across the region.
• Deliver product demonstrations and presentations, and support sales teams with technical responses to customer requirements.
• Work with Technical Support to ensure a smooth handover from pre-sales to post-sales.
• Represent Genetec at industry events, security fairs and seminars, and share field insights with Product Management.
• Implement complex software solutions during technical evaluation and deployment.
• Travel approximately 40% of the time.

Required profile

• Senior technical professional with strong customer-facing experience and 5+ years in customer or partner roles in a technology-driven environment (security experience strongly preferred).
• Strong pre-sales or technical customer support background.
• Excellent presentation and communication skills, able to explain complex technology to technical and non-technical audiences.
• Analytical, problem-solving mindset and ability to manage multiple projects and priorities.
• Understanding of the local security markets across Africa; English is required.
• Even better: engineering degree, background as a security system installer, commissioner or integrator, MCSE/CCNA or similar certification, familiarity with Genetec products.

Required skills

• IP networking and protocols
• Windows operating systems
• PC configuration
• Implementing and integrating complex software solutions

What we offer

• A role in an international, diverse and collaborative environment within an industry-leading global company.
• Participation in international team events and conferences.
• Employee Commission Plan.