Retail Administration Supervisor – Store Operations

About the role

We are looking for a proactive Administration Supervisor to support the Store Manager in daily operations at our Foschini Cresta outlet. The role combines stock administration, cash handling and customer service to ensure smooth store performance.

Key responsibilities

• Assist the Store Manager with stock‑take, inventory administration and reporting.
• Monitor and analyse stock movement, implement risk‑management procedures to reduce shrinkage.
• Extract and present store turnover and performance reports.
• Maintain filing systems and ensure compliance with all administrative and reporting procedures.
• Oversee cash and transactional activities, ensuring processes are followed.
• Uphold store safety and security standards.
• Process customer transactions using the POS system and promote loyalty programmes.
• Identify customer needs, deliver excellent service and support visual merchandising standards.
• Collaborate with the team to achieve sales targets and stay current with fashion trends.

Required profile

• Grade 12 qualification.
• Minimum three years experience in retail or administrative roles.
• Strong interest in fashion and a passion for customer service.
• Ability to work under pressure, handle shifts and communicate professionally.
• Organised, independent and capable of planning and multitasking.

Required skills

• Proficiency with POS systems.
• Computer literacy (Microsoft Office, basic reporting tools).
• Cash handling and transaction monitoring.
• Stock analysis and inventory administration.