Retail Administration Manager

About the role

The Retail Administration Manager will oversee the back‑office functions of a busy store located in a shopping mall environment. You will ensure that stockroom operations, cash handling, and compliance processes run smoothly while supporting the store team during peak periods.

Key responsibilities

• Manage stockroom activities, including inventory counts and replenishment.
• Perform cash reconciliations, investigate discrepancies, and maintain accurate registers.
• Monitor compliance with store policies, SOPs, and risk‑management procedures.
• Provide front‑line customer service when the Store Manager or Assistant Manager are occupied.
• Continuously review and improve operational systems and processes.

Required profile

• Matric qualification.
• Proven experience as a Retail Administration Manager or in a similar administrative role within retail.
• Strong attention to detail and ability to work retail hours.
• Customer‑centric mindset with problem‑solving abilities.

Required skills

• Inventory management.
• Cash handling and reconciliation.
• Compliance and risk management.

What we offer

• Competitive salary ranging from R28,000 to R35,000 per month (cost to company).
• Full‑time permanent position in a dynamic retail environment.