Retail Account Manager

About the role

The Retail Account Manager joins Circana’s Retail client team to deliver insightful, data‑driven solutions that help clients grow their business. You will work autonomously, applying analytical thinking and strong problem‑solving abilities to turn complex data into clear recommendations.

Key responsibilities

• Produce insightful answers to client briefs, both formal and informal.
• Manage scheduled reporting and ensure timely delivery of data and insights.
• Respond to ad‑hoc data requests and proactively provide recommendations.
• Develop deep knowledge of the South African FMCG landscape and retailer performance.
• Liaise with internal Circana teams to roll out platform changes and technical updates.
• Drive adoption of Circana solutions through coordination, execution, analysis, and presentation of findings.
• Deliver stakeholder training, usage tracking, and high‑level insight presentations.
• Support ongoing analytic and ad‑hoc requests in collaboration with peers.

Required profile

• Minimum 5 years of experience in a client‑facing analytical or account management role.
• High degree of autonomy, strong problem‑solving capabilities, and an innovative analytical mindset.
• Excellent organizational, interpersonal, written and verbal communication skills.

Required skills