Restaurant Supervisor – CBD

About the role

The well‑established eatery in Cape Town’s CBD is seeking a motivated Restaurant Supervisor to oversee daily operations, ensure exceptional customer service and manage stock, budgeting and ordering processes.

Key responsibilities

• Schedule staff shifts, ensure adequate coverage and lead a diverse team.
• Plan operations using forecasts, coordinate stock orders and maintenance.
• Maintain high standards of product presentation, service, hygiene, food safety and SHEQ compliance.
• Handle customer feedback and complaints, analysing sales, stock usage, wastage and costs.
• Control food and labour costs, manage budgets and implement process improvements.
• Liaise with Finance, HR and suppliers, conduct performance reviews and oversee hiring.
• Identify training needs, deliver training and monitor ongoing compliance.

Required profile

• Matric or related qualification; hospitality or restaurant management qualifications are advantageous.
• 3‑5 years of experience in a supervisory or management role within the food‑service industry.
• Proven ability to lead, motivate and develop a customer‑facing team.
• Strong organisational, planning and problem‑solving skills.
• Excellent communication and interpersonal abilities.

Required skills

What we offer

• Competitive salary of R14,000 CTC, dependent on experience.