Reservations & Sales Coordinator

About the role

We are looking for a professional, organised and customer‑focused Reservations, Bookings & Client Liaison Coordinator to join our team in Pretoria. The role combines sales, reservation management and client service to ensure smooth communication between customers and internal departments.

Key responsibilities

• Manage bookings, reservations and scheduling arrangements for clients.
• Communicate professionally with clients regarding confirmations, changes and queries.
• Coordinate appointments, meetings and specific client requirements.
• Maintain accurate booking records and client files.
• Follow up with clients for confirmations, feedback and issue resolution.
• Liaise with internal departments to guarantee seamless service delivery.
• Handle client complaints and queries efficiently.
• Support general administrative duties, prepare reports and booking summaries.
• Perform sales and sales‑administration tasks as required.

Required profile

• Matric (Grade 12) qualification.
• Minimum 2 years experience in sales, reservations, bookings, administration or client liaison.
• Strong organisational and time‑management abilities.
• Ability to work under pressure and manage multiple tasks.
• Professional appearance and well‑presented.
• Fluent in English; Afrikaans speaking is an advantage.
• Valid driver’s licence.

Required skills

• Microsoft Office – Word, Excel, Outlook.
• Experience with booking platforms such as Bookings.com.

What we offer

• Competitive salary of R25 000 per month.