Repair and Maintenance Engineer

About the role

We are looking for a skilled Repair and Maintenance Engineer to support Dahua‑based security installations for commercial and residential clients. The role involves diagnosing, repairing, and maintaining CCTV, access control, and alarm systems while providing on‑site and remote technical assistance.

Key responsibilities

• Diagnose and repair CCTV cameras, NVRs, DVRs, intercoms, and access control devices.
• Perform preventative and corrective maintenance on installed security systems.
• Configure and troubleshoot IP cameras, switches, routers, and overall network connectivity.
• Install firmware upgrades and software updates for security devices.
• Conduct site inspections and technical fault‑finding.
• Support clients remotely and on‑site with technical issues.
• Maintain service records, maintenance reports, and repair documentation.
• Provide technical support and training to clients when required.
• Coordinate with suppliers and technical teams for warranty claims and replacements.

Required profile

• Diploma or certificate in Electronics, IT, Networking, Electrical Engineering or a related field.
• 2–5 years of experience with Dahua or similar CCTV/security systems.
• Valid driver’s licence and ability to travel to customer sites.
• Good communication and customer service skills.

Required skills

• Dahua security systems (CCTV, IP surveillance, access control, alarm).
• IP networking and Power over Ethernet (PoE).
• CCTV troubleshooting and hardware repair.
• Firmware and software update procedures.
• Network devices configuration (switches, routers).
• Basic Linux and Windows server knowledge.
• Fiber optics, wireless bridges, and structured cabling.