Receptionist

About the role

The Receptionist serves as the primary ambassador for the Central Bank, managing visitor flow, handling communications, and providing high‑quality administrative support while maintaining the Bank’s prestigious public image.

Key responsibilities

• Greet and direct visitors, consultants, and stakeholders, maintain a visitor log and coordinate security passes.
• Keep the reception area and meeting rooms tidy and professional.
• Operate a multi‑line switchboard, screen and route calls, and manage general email inquiries.
• Assist with booking meeting rooms for division and project meetings.
• Handle courier receipt and dispatch, maintain office supply inventory, and coordinate internal mail.
• Support protocol services and assist in organizing official events.

Required profile

• Diploma in Secretarial Studies, Business Administration or a related field.
• Minimum two years of front‑facing administrative or customer‑service experience.
• Strong communication, interpersonal, time‑management and problem‑solving abilities.
• Attention to detail, multitasking capability and discretion.

Required skills

• Proficiency in Microsoft Word, Excel and Outlook.
• Basic computer literacy and ability to operate office equipment such as scanners, printers and PBX systems.