Receptionist – Front Office & Administrative Support

About the role

We are looking for a professional, friendly and client‑oriented Receptionist to be the first point of contact for visitors, clients and employees. You will create a positive first impression by delivering exceptional customer service, managing front‑office operations and providing efficient administrative support.

Key responsibilities

• Welcome, screen and assist visitors, clients, contractors and service providers in a courteous manner.
• Operate the main switchboard, answer, screen and direct incoming calls promptly.
• Receive, record and distribute messages accurately and timely.
• Manage incoming and outgoing correspondence, courier services, parcels and deliveries.
• Maintain visitor registers and follow access procedures, notifying employees of arrivals.
• Coordinate meeting‑room bookings, prepare rooms and provide refreshments.
• Monitor and replenish stationery, office consumables and refreshments, processing purchase requests.
• Ensure reception area, boardrooms and communal spaces remain clean and presentable, liaising with cleaning and facilities staff.
• Provide administrative support such as document preparation, filing, scanning, data capture and travel arrangements.

Required profile

• Professional appearance and strong interpersonal skills.
• High level of discretion, integrity and ability to maintain confidentiality.
• Excellent organisational abilities and attention to detail.
• Ability to multitask in a fast‑paced environment.

Required skills