Real Estate Virtual Assistant

About the role

We are seeking a highly organised and proactive Real Estate Virtual Assistant to support a leading property management and estate agency in Manchester. You will act as the primary point of contact for landlords and tenants, overseeing the entire tenancy lifecycle and ensuring a smooth, compliant rental experience.

Key responsibilities

• Handle maintenance requests and coordinate with contractors on behalf of tenants and landlords.
• Maintain full compliance with legal and regulatory requirements for all properties.
• Manage tenancy renewals, rent reviews, and end‑of‑tenancy administration, including property check‑outs.
• Develop and nurture relationships with landlords, tenants, contractors, and other stakeholders.
• Keep accurate tenancy, compliance, and property records using property management software.
• Utilise 1090 Property Management Software, Goodlord, Google Workspace, and Microsoft Office 365 for efficient administration and reporting.

Required profile

• Strong administrative and problem‑solving abilities.
• Excellent attention to detail and ability to manage multiple tasks simultaneously.
• Demonstrated experience in residential property management or a similar real‑estate environment.
• Proactive communication style and a customer‑focused mindset.

Required skills

• 1090 Property Management Software
• Goodlord
• Google Workspace
• Microsoft Office 365