QA Systems Administrator

About the role

Our client, a leading FMCG manufacturer, is seeking a QA Systems Administrator to oversee the Quality Management System (QMS) and ensure food safety compliance across all operations. The role is based in Cape Town and offers a fast‑paced, collaborative environment focused on continuous improvement.

Key responsibilities

• Maintain and administer the QMS, including document control, version management and record keeping.
• Plan, coordinate and conduct internal GMP, hygiene, process and systems audits.
• Ensure compliance with FSSC 22000, HACCP, ISO standards and relevant food‑safety legislation.
• Investigate customer complaints and non‑conformances, support root‑cause analysis and drive corrective actions.
• Monitor quality KPIs, analyse trends and recommend improvement initiatives.
• Support supplier quality assurance programmes and participate in supplier audits.
• Assist with external certification, customer audits and facilitate food‑safety training.

Required profile

• Proven experience in quality assurance within a food‑manufacturing environment.
• Strong knowledge of internal auditing processes and regulatory compliance.
• Ability to manage documentation, policies and procedures effectively.
• Excellent analytical skills for investigating non‑conformances and driving CAPA.

Required skills

• FSSC 22000, HACCP and ISO management systems.
• Internal auditing in a food production setting.
• Document control and version management.
• Quality KPI monitoring and reporting.

What we offer

• Provident Fund contribution.