Product Specialist – Lubricants

About the role

The Product Specialist – Lubricants will manage and promote the company’s lubricants portfolio in the Pretoria region. The role combines product knowledge, market analysis and sales support to increase market share and customer satisfaction.

Key responsibilities

• Represent the company in all communications, maintaining relationships with internal and external stakeholders.
• Respond to enquiries via email, telephone and personal visits within 24 hours.
• Conduct product failure analysis, write reports and act as the subject‑matter expert for lubricants.
• Research industry trends, monitor product performance and recommend improvements.
• Develop and execute marketing strategies and promotional campaigns, creating brochures, datasheets and online content.
• Provide technical assistance and training to the sales team and customers.
• Collaborate with sales to identify customer needs, develop tailored solutions and close sales opportunities.
• Maintain accurate internal and external reports and ensure health and safety compliance.

Required profile

• In‑depth understanding of lubricants and related consumable products.
• Strong product knowledge and ability to analyse product performance.
• Customer‑service focus with professional communication skills.
• Ability to research market developments and identify opportunities.
• Experience in preparing technical documentation and training materials.

Required skills