Personal Assistant

About the role

The Personal Assistant provides operational support to Nedbank management by planning, coordinating and managing administrative business activities. This role helps ensure that management can focus on strategic objectives while administrative processes run smoothly.

Key responsibilities

• Contribute to Nedbank’s transformation goals by participating in culture‑building initiatives.
• Support corporate responsibility projects that align with business strategy.
• Identify and recommend improvements to business processes and systems.
• Deliver and manage projects such as engagement activation initiatives, staff surveys and other business‑required projects, adhering to timelines, cost and risk guidelines.
• Coordinate project changes through stakeholder engagement and maintain communication standards.
• Source service providers in compliance with procurement processes.
• Mitigate risks by estimating probability and impact, and implementing counter‑measures.
• Track and monitor project progress, resolve obstacles and support the evolution of Nedbank’s culture and climate.
• Research employee engagement and culture best practices, and conduct needs analyses for system and product enhancements.
• Draft Human Resources communications related to employee engagement and culture projects.
• Monitor vendor delivery, quality, cost and timelines, recommending adjustments as needed.

Required profile

• Experience in coordinating and delivering administrative or HR‑related projects.
• Understanding of procurement procedures and risk management principles.
• Ability to engage with internal and external stakeholders to determine communication needs.
• Familiarity with employee engagement surveys and culture assessment methodologies.
• Strong analytical mindset for evaluating return on investment of systems, products and projects.

Required skills