Order Processing Administrator (Remote)

About the role

A UK-based employer needs an Order Processing Administrator, fully remote from South Africa. You will take UK customer orders from receipt to dispatch, accurately and on time, keeping customers and warehouse teams informed. The role is hands-on and independent, within a supportive remote team with regular check-ins and clear priorities. Work UK business hours (09:00-17:00 UK, 11:00-19:00 SAST) from home.

Key responsibilities

• Enter and validate customer orders in the order system
• Check stock availability and confirm delivery dates
• Liaise with warehouse and courier teams
• Resolve order errors and amend orders when needed
• Keep order status updates clear for customers

Required profile

• Experience with order or ERP systems such as Shopify, Brightpearl or Sage
• Accurate data entry
• Clear, friendly written communication
• Good organisation under daily deadlines
• Nice to have: courier portal experience, returns processing exposure, customer service background

Required skills

• Excel or Google Sheets
• Order or ERP systems (Shopify, Brightpearl, Sage)

What we offer

• R23 000 - R25 000 per month, paid monthly
• 100% remote, working UK hours
• Long-term role with a UK employer and ongoing support from the recruiter
• Clear onboarding and a team that wants you to succeed