Operations Specialist - Warehouse

About the role

Iron Mountain, a records and information management and data centre provider, is hiring an Operations Specialist in Midrand, South Africa. The role reports to the Operations Supervisor and covers the daily running of warehouse activities such as receiving, put-away, storage, picking, packing and dispatch.

Key responsibilities

• Support the Operations Supervisor in managing and coordinating daily warehouse activities.
• Carry out receiving, put-away, storage, picking, packing and dispatching of goods, following work instructions and meeting deadlines.
• Monitor operations and report deviations, delays, damages or other issues to the supervisor.
• Record all warehouse transactions accurately in the Warehouse Management System (WMS).
• Report stock discrepancies, damaged goods and location issues to the supervisor and the Inventory team.
• Pick, pack and prepare customer orders accurately and on time.
• Help use warehouse space efficiently and store products in the correct locations.
• Operate warehouse equipment, including forklifts where authorised, safely and in line with company procedures.
• Maintain a clean, safe and organised workplace and follow safety, quality and security procedures.
• Assist in spotting operational improvements and support new and existing team members.
• Perform other operational tasks assigned by the supervisor or Warehouse Management.

Required profile

• High school diploma, preferably in logistics or a related field.
• 2-3 years of experience in logistics, warehousing or distribution; previous warehouse operations experience preferred.
• Forklift experience preferred.
• Own transport; ability to work overtime and to lift and carry as needed.

Required skills

• Basic Microsoft Office (Excel, Outlook, Word).
• Knowledge of WMS is preferred.
• Attention to detail, organisation, teamwork, problem solving and ability to work under pressure.