Office Administrator – Office of the Directors

About the role

The Office Administrator will provide comprehensive secretarial and administrative support to the Directors of a technology‑focused organisation delivering sustainable livelihood and environmental services. This role ensures smooth daily operations, effective stakeholder communication, and accurate handling of all documentation and logistics.

Key responsibilities

• Manage the Directors’ diaries, schedule meetings and keep them informed of all engagements.
• Screen and handle incoming calls, record messages accurately and respond to queries promptly.
• Maintain internal and external stakeholder relations, ensuring a high level of service.
• Provide secretariat support for meetings, including agenda preparation, minute taking and distribution of meeting packs.
• Edit, format and draft standard responses for documents on behalf of the Directors.
• Maintain electronic and manual filing systems, ensuring documents are easily accessible.
• Track action items, issue reminders and provide progress feedback to the Directors.
• Coordinate travel arrangements, accommodation and process travel and subsistence claims.
• Support financial administration by monitoring cash‑flow and updating the commitment register.

Required profile

• Excellent organisational and time‑management abilities.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Proactive approach to problem‑solving and follow‑up.
• Attention to detail and accuracy in documentation.

Required skills