New Business Manager

About the role

The New Business Manager is responsible for identifying, developing, and progressing new franchise and corporate store opportunities that support the expansion of our retail footprint. Working within the Group’s network growth strategy, the role converts qualified leads into viable, brand‑aligned growth opportunities.

Key responsibilities

• Source, build, and maintain a healthy pipeline of prospective franchise and corporate store opportunities within assigned markets or territories.
• Prospect, screen, and qualify franchisee leads against the Group’s investment, operational, and brand criteria.
• Progress qualified opportunities through the lead‑to‑approval and contracting process, coordinating required information and stakeholder inputs.
• Conduct market, competitor, demographic, and trading‑area research to identify potential growth opportunities.
• Assess prospective sites against agreed location, accessibility, visibility, catchment, and commercial criteria.
• Build and maintain relationships with property developers, commercial agents, landlords, brokers, and prospective franchisees.
• Track and report on pipeline activity, opportunity status, conversion progress, and assigned growth targets.

Required profile

• Bachelor’s degree in Commerce, Business Administration, Marketing, Property, or a related field.
• 3+ years in business development, franchise sales, commercial property, retail expansion, or a related commercial role.
• Demonstrated experience in prospecting, pipeline management, relationship development, and progressing commercial opportunities.
• Experience in QSR, retail, franchise, or property industries preferred.
• Exposure to franchise agreements, site evaluation, commercial negotiations, and franchisee onboarding advantageous.