Medical Receptionist - Gynaecology Practice

About the role

Medical Resources Group is recruiting on behalf of its client, a private Gynaecology & Obstetrician practice in Germiston, for a professional, compassionate and highly organised Medical Receptionist. The role covers the daily reception and administration of the practice, from the first enquiry through to the consultation, and includes helping the practitioner with personal administrative matters. It is a fixed-term contract position.

Key responsibilities

• Welcome patients, check them in and capture their details accurately
• Manage incoming calls, answer enquiries and schedule, confirm and reschedule appointments
• Maintain an accurate appointment diary and keep the reception area tidy and professional
• Handle medical aid queries, verify patient information and keep patient files organised and confidential
• Respond to emails and liaise with the practitioner on scheduling and daily appointments
• Assist with general office administration, filing, document preparation and office supplies
• Support the practitioner with personal administrative affairs and coordinate schedules and correspondence

Required profile

• Matric / Grade 12
• Previous experience in medical reception, medical administration or a similar healthcare setting
• Experience managing appointments, bookings and patient enquiries, and checking patients in
• Knowledge of medical aid queries and patient administration
• Previous experience in a gynaecology practice is advantageous
• Ability to work independently, handle confidential information with discretion and manage multiple responsibilities

Required skills

• Strong computer literacy and email communication
• Excellent verbal and written communication and professional telephone etiquette
• Strong organisation, time management and attention to detail

Working hours are Monday to Friday, 07:15 to 16:45. Salary is market-related, depending on experience and suitability. Applications are made by sending a CV and supporting documents to the recruiter by email, with the subject line indicating the position.