Medical Aid Administrator

About the role

We are looking for a detail‑oriented Medical Aid Administrator to manage the Medicaid application process for residents. The role is fully remote, works US EST hours (9 am‑5 pm), and involves coordinating with multiple internal teams to ensure accurate, timely submissions.

Key responsibilities

• Manage the Medicaid application lifecycle from admission through approval and recertification.
• Collect, review, and organize financial documentation required for applications.
• Prepare, submit, and track applications and supporting documents.
• Monitor application status and liaise with Medicaid caseworkers to resolve issues.
• Process annual renewals, eligibility redeterminations, and changes in resident eligibility.
• Coordinate closely with Admissions, Business Office, Social Services, and Billing teams.
• Maintain accurate records and ensure compliance with regulatory requirements.
• Perform additional administrative duties as assigned.

Required profile

• Previous experience in healthcare administration, medical funding, insurance administration, or a similar role.
• Familiarity with Medicare, Medicaid, managed care, or health‑insurance processes is highly advantageous.
• Confidence and professionalism when discussing financial matters with residents and families.
• Strong organizational and time‑management skills with the ability to handle multiple priorities.
• Exceptional attention to detail and accuracy.
• Excellent verbal and written English communication skills.
• Ability to work independently while collaborating with a multidisciplinary team.
• Comfortable learning and navigating multiple computer systems and databases.

Required skills