Legal Operations Assistant – Family Law (Remote)

About the role

We are looking for a proactive Legal Operations Assistant to support a busy family law practice. This remote, full‑time position involves managing client intake, case administration, and legal document preparation while ensuring a smooth experience for prospective and existing clients.

Key responsibilities

• Provide status updates to clients and answer calls/texts promptly during business hours.
• Electronically file uncontested pleadings using Odyssey File & Serve.
• Draft pleadings and other legal documents from approved templates.
• Maintain lead tracking spreadsheets and reporting records.
• Follow up with post‑consultation leads to encourage client conversion.
• Send retainer agreements via Lawcus and obtain client signatures through Dropbox Sign.
• Enter and verify client, opposing party, and counsel information in Lawcus.
• Organize and update client files, pleadings, and court notices.
• Schedule consultations and manage new leads in the Lawcus CRM.

Required profile

• Minimum 1 year experience as a legal assistant or in a related legal support role.
• Bachelor’s degree in legal studies or a comparable field (preferred).
• Excellent verbal and written English communication skills.
• Strong ability to manage multiple priorities, meet deadlines, and maintain organized records.
• High level of confidentiality and attention to detail.

Required skills

• Odyssey File & Serve
• Lawcus (CRM and workflow platform)
• Dropbox Sign
• Google Voice
• Spreadsheet management

What we offer

• Fully remote work with US‑based clients (EST/EDT schedule).
• Dynamic, culturally diverse environment recognized as a Great Place to Work for four consecutive years.
• Opportunities for professional growth within a thriving legal operations team.