Key Account Manager

About the role

The Key Account Manager will manage and grow existing customer accounts, maintain strong client relationships, and identify upselling and cross‑selling opportunities. This remote‑focused role also supports marketing initiatives and acts as a liaison between Innovazi Consulting and its clients.

Key responsibilities

• Manage and retain a portfolio of key accounts, monitoring sales margins and growth opportunities.
• Build and maintain strong client relationships, understanding customer needs and market trends.
• Conduct regular client meetings remotely and occasional site visits to address concerns and explore opportunities.
• Track customer order patterns and provide performance feedback.
• Collaborate with marketing on new product developments and execute approved marketing plans.
• Monitor monthly performance against sales targets and budgets.
• Ensure profitability through effective account management, including debtor oversight.

Required profile

• Grade 12/Matric.
• Diploma or degree in Marketing, Business Management or related field (BSc/HND in Food or Culinary Science is an advantage).
• Minimum 6 years of sales experience in food or non‑food manufacturing, with 6–8 years of technical sales experience in these sectors.

Required skills

• Proficiency in Microsoft Office Suite.