Key Account Manager – Healthcare (South Africa)

About the role

This position is a field‑based Key Account Manager role focused on strategic healthcare accounts in South Africa. You will act as the main link between the organization and healthcare stakeholders, driving sustainable growth and improving patient outcomes.

Key responsibilities

• Manage and grow key accounts while aligning with national and brand strategies.
• Achieve sales targets within assigned therapeutic areas.
• Develop and implement strategic account and territory plans.
• Build and maintain long‑term relationships with healthcare professionals and decision‑makers.
• Analyze patient pathways to identify access barriers and improve treatment outcomes.
• Collaborate with medical, market access and cross‑functional teams.
• Leverage CRM systems, dashboards and data insights for decision‑making.
• Contribute to omnichannel engagement initiatives and local projects.
• Ensure compliance with regulatory, ethical and internal policies.

Required profile

• University degree in a scientific, medical or related discipline.
• Minimum 5 years of experience in the pharmaceutical industry.
• Proven success as a Sales Representative or Key Account Manager.
• Strong understanding of the local healthcare ecosystem and stakeholder dynamics.
• Commercial mindset focused on customer and patient needs.
• Excellent communication, negotiation and relationship‑building skills.
• Fluency in the local language and good command of English.
• Ability to work cross‑functionally in a matrix organization.

Required skills

• CRM systems

What we offer

• Permanent contract under the applicable pharmaceutical industry collective agreement.
• Competitive compensation with annual performance‑based merit review.
• Comprehensive benefits package tailored to the role.
• Individual development and career growth plan.
• Opportunity to work in a high‑impact, patient‑focused healthcare environment.
• Exposure to cross‑functional and international collaboration.
• Commitment to inclusion, diversity and employee well‑being programs.