Junior Administrator / Receptionist

About the role

This full‑time position supports the General Manager of a residential care home by managing the front desk and handling routine administrative tasks. The role provides a warm, professional first point of contact for residents, families, and visitors while ensuring smooth day‑to‑day office operations.

Key responsibilities

• Act as the first point of contact for residents, families, visitors and callers; manage the switchboard, front desk, deliveries and sign‑in procedures.
• Perform general administration duties including filing, correspondence, document management and accurate data capture.
• Coordinate residents’ appointments, diaries and transport bookings, confirming arrangements with families.
• Support basic accounts tasks such as capturing invoices, receipts, petty‑cash handling and routine supplier queries.
• Assist the General Manager by maintaining shared records, taking minutes and following up on open items.
• Log and route family and staff messages to the appropriate person to maintain communication flow.
• Learn the General Manager’s daily rhythm to ensure continuity when she is on leave.

Required profile

• Matric (Grade 12) and computer literacy (email, MS Office, Excel).
• Clear written and spoken English, organised, reliable and able to prioritise.
• Warm, patient, discreet and comfortable working around older people.
• Advantageous: office‑administration or bookkeeping qualification, 1–2 years reception or admin experience, healthcare or aged‑care exposure, additional South African languages.
• Awareness of confidentiality, POPIA and respect for residents’ community.

Required skills

• Microsoft Office
• Excel

What we offer

• Market‑related remuneration at junior/entry level, commensurate with experience.