IT Sales Executive – Senior Technical Sales

About the role

We are seeking an experienced sales professional to join our team as a Customer Success Manager. This senior role blends technical knowledge with strong sales acumen to drive platform adoption, upsell services, and ensure client success.

Key responsibilities

• Conduct in‑depth analysis of client usage metrics and categorize accounts based on risk, utilization, and upsell potential.
• Engage with current users to assess satisfaction, present to business unit heads, and uncover new opportunities.
• Develop and implement tailored strategies to boost platform usage and upsell services or subscriptions.
• Perform due diligence on each client’s implementation and business requirements.
• Maintain a meticulous system for tracking client interactions and sales progress.

Required profile

• Extensive experience in technical sales, particularly closing deals with C‑level executives.
• Strong technical background, preferably as a solution architect or integration specialist.
• Ability to analyze and understand workflows independently.
• Meticulous attention to detail and excellent organizational skills.
• Self‑driven problem‑solving mindset with the ability to develop and execute strategies autonomously.
• Polished presentation skills and professional demeanor.

Required skills

• Basic understanding of the tech stack (.NET, SQL, C#, Open Source).
• Ability to analyze workflows and provide technical solutions without extensive support.
• Completion of a certification course (desired).

What we offer

• Provident Fund
• Discovery Medical Aid
• Gym membership
• Subsidised home fibre
• Company laptop
• Basic commission