IT Manager – Remote Legal Staffing

About the role

RemoteLegalStaff is a fast‑growing legal staffing company that supports a globally distributed team. As the first IT Manager you will own the entire IT function, building the policies, systems and support structures needed to scale securely and efficiently.

Key responsibilities

• Audit existing tools, accounts, licenses and document gaps.
• Develop an IT roadmap and a 90‑day priority plan.
• Create and maintain IT policies, acceptable‑use guidelines and a self‑service knowledge base.
• Manage the Google Workspace environment, enforce MFA, security defaults and data‑sharing controls.
• Handle user provisioning, license assignments and de‑provisioning across all platforms.
• Maintain an inventory of users, roles, access levels and licenses.
• Audit SaaS subscriptions, rationalise duplicates and track utilisation.
• Select, implement and run an IT ticketing / service‑desk platform.
• Implement security fundamentals such as MFA, password management and role‑based access controls.
• Conduct periodic access reviews and remediate security gaps.
• Recruit, onboard and eventually manage IT Support Specialists as the team grows.
• Support marketing with domain, sub‑domain setups and basic web development.

Required profile

• 4–6 years of IT experience, including at least 2 years in a senior sysadmin or IT management role.
• Proven experience administering Google Workspace.
• Comfort working in a fully remote, fast‑changing environment.
• Ability to build processes from scratch and thrive in ambiguity.

Required skills

• Google Workspace administration
• Multi‑Factor Authentication (MFA) implementation
• SaaS subscription and license management
• IT ticketing / service‑desk platforms
• Security fundamentals – password policies, role‑based access control
• Domain and sub‑domain configuration
• Basic web development knowledge