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IT Asset Manager

ExecutivePlacements.com · Johannesburg

Mid 🇬🇧 English
ServiceNow SysAid Reftab Microsoft Intune SCCM Microsoft Excel Power BI ITIL Foundation

Job description

About the role

Our client in Johannesburg North is looking for an experienced IT Asset Management Specialist to join their IT Operations team. The role is ideal for a detail‑oriented professional who enjoys managing the full lifecycle of technology assets in a fast‑paced corporate environment.

Key responsibilities

  • Manage the complete lifecycle of IT assets, including allocation, renewals, replacements and disposals.
  • Monitor and resolve asset exceptions such as missing devices, unknown assets and inactive agents.
  • Perform regular reconciliations between IT asset management systems and physical assets.
  • Support internal and external IT asset audits and maintain accurate asset records (tags, serial numbers, locations).
  • Handle asset‑related service tickets using SysAid or a similar ITSM platform.
  • Coordinate onboarding and off‑boarding to ensure efficient issue and recovery of assets.
  • Arrange repairs, warranty claims and procurement of replacement equipment.
  • Escalate non‑compliant or inactive devices through Microsoft Intune.
  • Produce regular asset compliance dashboards and management reports using Power BI.
  • Analyse asset data to identify trends, risks and improvement opportunities.

Required profile

  • Matric (Grade 12) and a Diploma in IT, Information Systems, Business or a related field.
  • ITIL Foundation certification (mandatory); IT Asset Management certification is advantageous.
  • 4‑6 years of experience in IT Asset Management or a similar environment.
  • Hands‑on experience with ITAM platforms such as ServiceNow, SysAid or Reftab.

Required skills

  • ServiceNow
  • SysAid
  • Reftab
  • Microsoft Intune
  • Microsoft Configuration Manager (SCCM)
  • Advanced Microsoft Excel
  • Power BI reporting
  • ITIL Foundation

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Published 2 months ago

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Johannesburg