Internal Sales, Processing and Invoicing Clerk

About the role

Our client, a wholesale distributor of pet food, accessories, animal feed and pharmaceuticals, is looking for an Internal Sales, Processing and Invoicing Clerk. You will manage the end‑to‑end internal sales flow, from receiving orders over the phone to invoicing, dispatch coordination and post‑delivery follow‑up.

Key responsibilities

• Receive and enter customer orders received by telephone into the financial system and the company’s Order Management System (OMS).
• Generate and process invoices for each order.
• Coordinate with the warehouse manager to confirm order picking, loading and dispatch.
• Maintain daily communication with clients to confirm receipt and ensure satisfaction.
• Provide regular updates to the sales team and support internal reporting.

Required profile

• Minimum Grade 12 / Matric qualification.
• At least 2 years of telesales experience.
• Fluent in Afrikaans and English with strong telephone etiquette.
• Highly motivated, target‑driven and able to work both independently and as part of a team.

Required skills

• Proficiency in Microsoft Excel.
• Computer literacy and ability to navigate order management and financial software.

What we offer

• Competitive monthly salary of R14 000 (CTC).
• Supportive team environment with coaching and development opportunities.