Internal Channel Sales Specialist – ICT Distribution

About the role

Our client, a leading technology distribution business, is expanding its internal sales capability. The Internal Channel Sales Specialist will manage existing customer relationships, drive upselling and cross‑selling, and generate new business within the ICT and enterprise solutions market.

Key responsibilities

• Maintain and grow an existing customer base through regular engagements, reviews and follow‑ups.
• Identify and pursue new sales opportunities via proactive outreach and cold calling.
• Build and manage a structured sales pipeline, preparing proposals, pricing and quotations.
• Support statements of work, deal execution and ensure accurate tracking of sales activity.
• Handle customer queries, complaints and escalations, providing seamless post‑sale support.
• Collaborate with internal teams, brand partners and vendors to present solutions aligned to customer needs.

Required profile

• Minimum five years of experience in customer sales or account management.
• At least three years in a channel sales environment.
• Proven track record of meeting revenue targets and growing accounts.
• Experience in IT/ICT sales is essential.

Required skills