Host – Shelter Operations (Swartland)

About the role

The Haven Night Shelter Organisation provides social work services, rehabilitation, family reunification, physical care and support to adults living on the streets who are committed to reintegration. The Swartland shelter is seeking a Host who will report directly to the Shelter Manager and help create a safe, welcoming environment for guests.

Key responsibilities

• Maintain a calm, safe and functional environment.
• Provide excellent hospitality to guests and clients.
• Conduct the initial intake of clients.
• Supervise clients in their allocated duties.
• Perform administrative duties.
• Maintain cleanliness of the shelter and housekeeping.

Required profile

• Reside near the shelter or in surrounding areas.
• Hold a Code B driver’s licence.
• Grade 11 Certificate.
• Ability to work shifts and alternate weekends.
• Ability to interact with clients from diverse cultures and religions.
• Conflict‑management capability.
• Basic computer literacy (MS Office, Excel, Outlook).
• Team player with sober habits, no criminal record, and good health.
• Experience in the NGO sector is an advantage.

Required skills

• Microsoft Office
• Microsoft Excel
• Microsoft Outlook