Host – Shelter Operations (Bellville, Kalk Bay, Wynberg)

About the role

The Haven Night Shelter is seeking dedicated Hosts to support its three locations in Bellville, Kalk Bay and Wynberg. As a Host you will help create a calm, safe and functional environment for adults living on the streets who are committed to reintegration.

Key responsibilities

• Maintain a calm, safe and functional environment within the shelter.
• Provide excellent hospitality to guests and clients.
• Conduct the initial intake of new clients.
• Supervise clients in their allocated duties.
• Perform administrative tasks and ensure cleanliness and housekeeping standards are met.

Required profile

• Reside in or near the shelter area and hold a Code B driver’s licence.
• Minimum education: Grade 11 Certificate.
• Ability to work shifts, including alternate weekends.
• Strong interpersonal skills to interact with clients from diverse cultures and religions and manage conflict situations.
• Good health, sober habits, no criminal record, and ability to work as a team player.
• NGO sector experience is an advantage.

Required skills

• Basic computer literacy – MS Office.
• Proficiency in MS Excel.
• Familiarity with Outlook email.