Half-Day Internal Sales Administrator

About the role

This half-day internal sales administrator role drives sales operations and client responsiveness across South Africa and sub-Saharan Africa, turning enquiries into accurate quotes and orders. It acts as the central anchor behind the field team, working closely with market technologists, OEM partners, finance, supply chain and operations, and serves mining clients, contractors and distributors with rapid, precise and professional service.

Key responsibilities

• Receive and qualify inbound enquiries and RFQs from mines, contractors and distributors, log them in the CRM with source, product line, value and next step, and route technical queries to market technologists
• Prepare quotations and proposals using current price lists, OEM pricing, lead times and approved templates, quote in foreign currency following finance procedures, and follow up open quotes
• Process customer and purchase orders, raise supplier orders with OEM partners, coordinate delivery, rental and demo logistics, and track orders through to invoicing
• Keep CRM pipeline stages, values, next steps and close dates up to date, flagging stalled deals and data gaps before weekly reviews
• Compile weekly sales reports and pipeline inputs from CRM data, and maintain simple trackers for open quotes, orders and follow-ups
• Act as primary contact for customers on quotes and orders, liaise with OEMs, finance, supply chain and operations, and support field sales with documentation and event follow-up
• Maintain customer records, price lists and quote templates, and file contracts, purchase orders and supporting documents

Required profile

• Matric certificate
• Diploma or degree in business, commerce, engineering or a related field
• 3+ years of experience in internal sales, sales support or sales administration (ideally B2B and technical)
• Valid driver's licence and own transport

Required skills

• Strong numeracy and high attention to detail
• Confident written and spoken English
• CRM usage for enquiries, quotes and pipeline management

What we offer

• Part-time work, Monday to Friday, 8:00 to 12:30