Growth and Engagement Coordinator

About the role

The Growth and Engagement Coordinator is a highly visible, people‑facing position that creates connections, generates commercial opportunities, and delivers engaging online experiences. You will host virtual events, manage social media interaction, and build relationships with a diverse audience.

Key responsibilities

• Host webinars, virtual information sessions, and online networking events with confidence and energy.
• Welcome participants, encourage involvement, manage group dynamics and foster an inclusive online environment.
• Respond promptly and professionally to calls, messages, social media enquiries and expressions of interest.
• Build rapport with new contacts, understand their needs and identify potential commercial opportunities.
• Research relevant contacts, organisations and market opportunities to support business growth.
• Conduct personalised outreach via telephone, email, social media and approved digital channels.
• Coordinate social media activity that encourages conversation, event attendance and enquiries.
• Maintain accurate CRM records, including contact details, conversation notes, pipeline stages and follow‑up actions.
• Use CRM, telephone and AI‑enabled systems to improve communication, automate tasks and ensure consistent follow‑up.

Required profile

• Warm, socially confident and energized by frequent interaction.
• Strong emotional intelligence and interpersonal sensitivity.
• Ability to read social cues, adapt communication style and make others feel welcomed.
• Associate‑level professional seeking career growth through measurable performance.

Required skills

What we offer

• Fixed base salary combined with commission and performance‑related bonus opportunities.