Group Scheme Manager - Group Funeral Insurance

About the role

Sabenza IT & Recruitment is recruiting an experienced Group Scheme Manager in Gauteng to lead the growth, profitability and operational excellence of a Group Funeral Insurance business. The role combines sales leadership, client relationship management, commercial strategy, compliance and people leadership, and involves leading a high-performing team of Group Scheme Consultants.

Key responsibilities

• Lead, manage and develop the Group Scheme team, overseeing recruitment, performance management, coaching and development of Group Scheme Consultants
• Develop and execute strategies to grow the Group Funeral business, including sales, production, client acquisition and retention
• Monitor scheme profitability, membership growth, claims ratios, premium payments and operational efficiencies
• Build partnerships with employers, associations, administrators, brokers and consultants, and negotiate group insurance contracts, tenders and service level agreements
• Analyse business performance and prepare monthly management reports on production, membership growth, claims trends, profitability, challenges and risks
• Ensure compliance with FSCA regulations, POPIA and AML/FICA obligations, and work with Actuarial on complex quotations and tenders
• Manage client complaints and oversee the financial management and budgeting of the Group Scheme Office

Required profile

• Tertiary qualification in Marketing, Sales or a relevant field, and/or applicable FAIS credits
• 5+ years of knowledge and management experience in the Group Scheme or Employee Benefits market
• Previous managerial or supervisory experience
• Proven experience in sales, business development, stakeholder management and/or portfolio management
• Valid Code 08 driver's licence and willingness to travel when required

Required skills

• Strong understanding of group insurance products, market practices and regulatory requirements
• Proficiency in Microsoft Excel and relevant insurance administration platforms
• Negotiation, contract management and financial analysis skills