General Clerk (Fixed-Term Contract)

About the role

The General Clerk provides administrative, clerical and customer‑service support to a bakery, handling paperwork, maintaining records, processing orders and assisting with stock control to ensure smooth daily operations.

Key responsibilities

• Receive and process customer orders, prepare invoices, receipts and delivery notes.
• Maintain accurate sales, inventory and financial records in the bakery’s record‑keeping system.
• Answer telephone calls, respond to customer inquiries and file documents.
• Assist with stock receiving, counts and inventory control.
• Coordinate with production and delivery teams to ensure timely order fulfilment.
• Monitor office and bakery supplies and request replenishment when needed.
• Handle cash or point‑of‑sale transactions as required.
• Prepare daily, weekly and monthly reports and ensure compliance with company policies and food‑safety documentation.
• Perform other administrative duties assigned by management.

Required profile

• Grade 12 (Matric) or equivalent.
• Certificate or diploma in Office Administration, Business Administration or a related field is an advantage.
• Previous administrative or clerical experience, preferably in a bakery, retail or food‑production environment.

Required skills

• Proficiency with a record‑keeping system.
• Experience using point‑of‑sale (POS) systems.