Furniture Consultant (40hr) – Garden Route Mall

About the role

The Furniture Consultant provides expertise in furnishing, décor and household appliances, analyses customer profiles to give personalised recommendations and actively engages with shoppers. The role also includes processing sales transactions and staying up‑to‑date with the latest product trends and releases.

Key responsibilities

• Deliver an exceptional customer experience as a brand ambassador for @home Livingspace.
• Build meaningful customer relationships by understanding needs and providing tailored furnishing solutions.
• Consistently achieve and exceed individual sales and service targets.
• Drive sales through consultative selling, relationship building and effective closing techniques.
• Identify and maximise sales opportunities through proactive customer engagement.
• Convert enquiries into sales using strong product knowledge and customer service.
• Maintain a thorough understanding of products, promotions and industry trends.
• Take ownership of personal sales performance and contribute to overall store success.
• Ensure showroom presentation, merchandising standards and stock levels are maintained to the highest standard.
• Contribute to the profitability and growth of the store.

Required profile

• Grade 12 (Matric) qualification.
• Proven sales experience with a track record of achieving or exceeding targets.
• Experience in a target‑driven or commission‑based sales environment.
• Experience selling premium, high‑value, lifestyle or luxury products is advantageous.
• Strong customer engagement and relationship‑building experience.
• Ability to convert customer interactions into sales outcomes.
• Background in furniture, homeware, décor, telecommunications, automotive, financial services, luxury retail or similar sales sectors is beneficial but not essential.

Required skills

• Excellent communication and interpersonal skills.
• Strong negotiation ability.
• Commercial awareness.
• Ability to identify customer needs and provide tailored solutions.
• Strong relationship‑building capability.
• Ability to thrive in a fast‑paced retail environment.
• Organisational and administrative skills.
• Professionalism and accountability.
• Flexibility to work weekends, public holidays and evening shifts as required.