Front of House Administrator

About the role

O'Brien Recruitment is hiring a Front of House Administrator in Milnerton, Western Cape, on a full-time basis. The role combines reception duties, accounts support and general administration, including handling proof of delivery documents, courier logistics and staff records.

Key responsibilities

• Reception and telephone management: keep the workstation and surroundings neat, answer calls professionally, take accurate messages, transfer calls and respond to customer queries.
• Accounts functions: draw missing Proof of Delivery (POD) reports from the in-house system, scan and file signed invoices, track missing PODs for the Cape Town and Johannesburg branches and liaise with couriers, receive and sign for parcels, book courier collections and follow up on client parcels.
• Request approval for supplier courier expenses and capture them on the accounting package, collect drivers' petrol slips and complete the monthly reconciliation.
• Administrative functions: capture staff time and attendance, file leave applications, order stationery, groceries and cleaning materials, and submit monthly non-stock billing to Head Office for payment.
• Assist with other ad hoc tasks as required.

Required profile

• At least 3 years' experience as a receptionist or in a similar role involving administrative functions.
• Matric, with a good understanding of accounting principles and functions; N4/N5 Accounting is an advantage.
• Ability to multitask and work well under pressure, with strong organisational skills and punctuality.
• Good written and verbal communication skills and the ability to handle confidential information.
• Ability to work independently and as part of a team, with a friendly demeanour.

Required skills

• Accounting principles and functions
• Canva (a good working knowledge is an advantage)