Floor Supervisor (40hr) – Sandton

About the role

We are looking for a Floor Supervisor to join our Foschini store in Sandton. Working 40 hours per week, you will support the store management team and lead the floor staff to deliver excellent customer service and operational performance.

Key responsibilities

• Support store management in providing leadership to the floor team.
• Drive operational excellence with a customer‑centric mindset.
• Motivate and engage staff to achieve store KPIs such as turnover, rewards, new accounts and visual standards.
• Allocate time effectively, manage multiple priorities and ensure merchandise and visual presentation standards are met.
• Monitor and act on sales performance, customer value management and strategic sales planning.

Required profile

• Matric certificate.
• Minimum 3 years retail experience, including at least 1 year in a store leadership role.
• High flexibility and ability to adapt to different customers and situations.
• Strong sense of urgency, ability to work independently and take initiative.
• Excellent interpersonal, communication and organisational skills.

Required skills

• Leadership and team‑management.
• Customer service execution.
• Ability to analyse and act on store KPIs.
• Planning and multi‑tasking in a fast‑paced environment.