Financial Administrator / Bookkeeper – Commission Reconciliation

About the role

A well-established financial services network based in Menlyn, Gauteng, is looking for a Financial Administrator / Bookkeeper. The role ensures that advisor commissions are calculated, reconciled and paid accurately and on time. The position is permanent.

Key responsibilities

• Process weekly commission calculations and payments accurately and on time.
• Reconcile commission statements against insurer statements and internal systems.
• Investigate and resolve discrepancies, reversals, clawbacks and payment queries.
• Capture and maintain commission journals and supporting documentation.
• Monitor outstanding balances, lapses and recoveries linked to commission accounts.
• Maintain accurate advisor and broker commission records.
• Liaise with financial advisors, insurers and internal teams on commission matters.
• Support audits with schedules, reconciliations and supporting documents.
• Ensure compliance with company procedures, FAIS and relevant legislation, and keep financial and client information confidential.

Required profile

• Grade 12 / Matric.
• 2-3 years' experience in commission or financial administration.
• Experience in the financial services or insurance industry preferred.
• Fluent in Afrikaans and English.

Required skills

• Proficiency in Microsoft Excel.
• Strong numerical skills with proven reconciliation capability.
• Analytical, solutions-focused and able to work under pressure.
• Clear communicator with good stakeholder management; organised, deadline-driven and trustworthy with confidential information.