Executive Assistant – Talent Pool

About the role

MCI is seeking a highly organized, proactive, and discreet Executive Assistant to support senior leadership. The role operates on United States business hours and requires flexibility to work any day of the week. You will manage complex schedules, coordinate logistics, and handle a wide range of administrative tasks in a fast‑paced, technology‑driven environment.

Key responsibilities

• Manage a complicated and busy executive schedule.
• Plan, coordinate, and execute logistics and operational activities.
• Provide comprehensive administrative support, including data entry, filing, mail handling, and correspondence.
• Arrange individual and group travel, handling all related documentation.
• Handle confidential and sensitive information with discretion.
• Organise meetings, summits, and events from start to finish.
• Screen phone calls, prepare documents, process bill payments, and maintain records.
• Create and maintain personal action items, to‑do lists, and follow‑up status updates.
• Perform Chief of Staff‑level duties and support project management initiatives.

Required profile

• Grade 12 / National Senior Certificate (NSC) or equivalent.
• Diploma or certification in a relevant field.
• Proven experience as an Executive Assistant or Personal Assistant, preferably within a BPO environment.
• Strong project‑management abilities and sound judgment.
• Ability to prioritize, execute tasks independently, and maintain confidentiality.
• Willingness to work flexible days aligned with US time zones.

Required skills