Executive Assistant & Operations Coordinator (Remote)

About the role

We are a long‑standing family‑run Irish retailer with two physical stores and a fast‑growing e‑commerce arm. The CEO, a product‑savvy but disorganised leader, needs a proactive partner to keep his initiatives on track and to drive day‑to‑day operations across the business.

Key responsibilities

• Maintain a single, prioritised task tracker by capturing actions from calls, voice notes and messages and chasing each item to completion.
• Follow up with store and operations managers on updates, deadlines and loose ends, ensuring timely delivery.
• Manage the staff app (Connecteam) – create tasks, announcements, forms and training courses for 25 employees, using AI to generate content.
• Support email marketing, assist with platform migration, draft campaigns with AI and maintain the editorial calendar.
• Operate and monitor AI‑powered workflows (Claude) for SEO blogs, sales and stock analysis, quality‑checking outputs before publication and building new automations as needed.
• Assist the CEO with purchasing admin, reviewing and executing stock replenishment orders generated by AI analysis.
• Undertake AI‑assisted projects such as price‑label creation, document generation, reporting and light automations.
• Provide ad‑hoc administrative support, including purchase orders and general business tasks.

Required profile

• At least 3 years experience supporting a senior executive or business owner.
• Obsessive organisational skills – a reputation for meticulous list‑making and follow‑through.
• Self‑starter attitude: comfortable figuring out new tools and processes without step‑by‑step instructions.
• Comfortable working remotely and communicating clearly with a dispersed team.

Required skills

• Proficiency with AI tools such as Claude and ChatGPT.
• Experience using Connecteam or similar staff communication platforms.
• Familiarity with email‑marketing platforms and campaign management.
• Basic ERP usage for purchasing and stock management.

What we offer

• Remote work with flexible hours.
• Opportunity to shape AI integration across a growing retail business.
• Collaborative environment with a hands‑on CEO.