E-commerce Client Liaison
babylonstoren · Cape Town
Job description
About the role
Babylonstoren is seeking an engaging Client Liaison to join its dynamic e‑commerce team in Cape Town. The role supports operations and driver teams, handling customer queries and order management to ensure successful delivery.
Key responsibilities
- Provide general support to operations and driver teams.
- Answer customer queries via telephone, email and WhatsApp.
- Assist with management of orders placed through the online shop.
- Follow up throughout the order fulfilment process to ensure successful delivery.
Required profile
- Completed National Senior Certificate qualification (matric/Grade 12).
- Tertiary qualification advantageous.
- Good understanding of customer service.
- Excellent verbal and written communication skills.
- Fluent in Afrikaans and English.
- Collaborative work ethic with strong interpersonal skills.
- Proactive, positive individual with a sense of ownership.
- Flexible and adaptable to a fast‑paced environment.
Required skills
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
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Published 11 hours ago
Expires 1 month from now
6 views · 0 interested
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babylonstoren
Cape Town
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