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E-commerce Client Liaison

babylonstoren · Cape Town

New
Contract 🇬🇧 English

Job description

About the role

Babylonstoren is seeking an engaging Client Liaison to join its dynamic e‑commerce team in Cape Town. The role supports operations and driver teams, handling customer queries and order management to ensure successful delivery.

Key responsibilities

  • Provide general support to operations and driver teams.
  • Answer customer queries via telephone, email and WhatsApp.
  • Assist with management of orders placed through the online shop.
  • Follow up throughout the order fulfilment process to ensure successful delivery.

Required profile

  • Completed National Senior Certificate qualification (matric/Grade 12).
  • Tertiary qualification advantageous.
  • Good understanding of customer service.
  • Excellent verbal and written communication skills.
  • Fluent in Afrikaans and English.
  • Collaborative work ethic with strong interpersonal skills.
  • Proactive, positive individual with a sense of ownership.
  • Flexible and adaptable to a fast‑paced environment.

Required skills

  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec babylonstoren.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.
Le contrat proposé est un Contract basé à Cape Town.
Source : ats:breezy

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Published 11 hours ago

Expires 1 month from now

6 views · 0 interested

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babylonstoren

Cape Town