Duty Technician

About the role

As a Duty Technician at Mama Shelter Cape Town, you will keep the hotel running smoothly behind the scenes. You will be responsible for maintaining all facilities, ensuring safety, and delivering a seamless guest experience through proactive and reactive maintenance.

Key responsibilities

• Perform daily maintenance, repairs, and troubleshooting across guest rooms, public areas and back‑of‑house facilities.
• Support preventive maintenance programmes, inspections and routine checks to avoid breakdowns.
• Respond quickly to guest and staff maintenance requests, ensuring rooms and public spaces are safe and comfortable.
• Assist the Engineering team during the pre‑opening phase with equipment checks, testing, snagging and installations.
• Ensure all work complies with health, safety, environmental and hotel standards.
• Diagnose technical issues, carry out repairs efficiently and escalate complex problems when needed.
• Help maintain and monitor hotel equipment and systems to keep operations at peak performance.

Required profile

• Hands‑on technical expertise with a proactive, problem‑solving attitude.
• Ability to work quickly and safely in a fast‑paced hospitality environment.
• Strong commitment to health, safety and compliance standards.
• Excellent communication skills to interact with guests, staff and external contractors.

Required skills

What we offer

• Dynamic work environment within an internationally recognised hotel brand.
• Opportunities for internal development and international mobility.
• Inclusive and diverse workplace culture.