Debtors Clerk

About the role

Our client is seeking a detail‑oriented Debtors Clerk to manage the full accounts receivable function, ensure accurate customer records and provide excellent service while driving efficient collections.

Key responsibilities

• Manage the full accounts receivable function and maintain accurate customer account records.
• Follow up on outstanding customer payments via telephone, email and other communication channels.
• Monitor debtor ageing reports and prioritise collection activities.
• Investigate and resolve billing queries and account discrepancies in collaboration with internal departments.
• Generate and distribute customer invoices and statements accurately and timeously.
• Negotiate suitable payment arrangements while protecting the company's interests.
• Prepare debtors reports and collection updates for management.
• Maintain detailed records of customer interactions and payment commitments.
• Analyse accounts receivable data and recommend improvements to collection processes.
• Work closely with Sales and Customer Service teams to ensure accurate billing and payment communication.
• Provide professional customer service by resolving account and payment queries efficiently.
• Ensure compliance with company policies and industry best practices relating to debt collection.

Required profile

• Completed Matric Diploma in Accounting, Financial Management or a related qualification.
• 3–5 years of finance experience with strong exposure to accounts receivable and credit control.
• Strong understanding of accounting principles.
• Excellent numerical accuracy and attention to detail.

Required skills

• Microsoft Excel
• MS Office
• ERP system (accounting software)

What we offer

• Salary range: R250,000 – R300,000 per year.