Customer‑Focused Receptionist

About the role

We are seeking a professional, customer‑centric Receptionist to be the first point of contact for our Johannesburg office. The ideal candidate will greet visitors with a welcoming attitude, manage incoming communications, and support the administrative team while maintaining a calm demeanor under pressure.

Key responsibilities

• Welcome and direct visitors, ensuring a positive first impression.
• Answer and route calls using a PABX telephone system.
• Handle mail, deliveries, and office supplies.
• Maintain the reception area and keep records up to date.
• Assist with basic administrative tasks such as data entry and scheduling.
• Utilise CRM software to log interactions when required.

Required profile

• Matric certificate with Maths Literacy; ability to understand geometry and perform mental arithmetic.
• Strong interpersonal and organisational abilities.
• Calm and composed when dealing with high‑volume enquiries.
• Interest in personal development and capacity building.

Required skills

• Proficiency in Microsoft Office applications.
• Competence operating a PABX telephone system.
• Experience with CRM systems (advantageous).