Customer Service and Admin Assistant

About the role

We are looking for a Customer Service and Admin Assistant to join Lifemart’s team in Cape Town. The role combines front‑line customer interaction with administrative and inventory duties, ensuring smooth daily operations.

Key responsibilities

• Confirm deliveries with customers and update drivers on confirmed orders.
• Assist drivers in contacting customers.
• Manage customer queries and complaints.
• Handle inbound and outbound inventory control, count stock and update records.
• Maintain and update spreadsheets with daily tasks.
• Keep the office area clean and pack stock, including manual labour.

Required profile

• Minimum 3 years of experience in a similar customer service/administrative role.
• Reside in Cape Town and have reliable transportation.
• Punctual, no criminal offences or pending cases.
• Preferably female.
• Fluent in written and spoken English.

Required skills

• Computer literacy.
• Strong administrative abilities.
• Inventory management.
• Fluent English communication – speaking, reading and writing.

What we offer

• Basic salary of R5,000 per month.
• Attendance bonus of R1,000.
• Statutory deductions, taxes and UIF applicable.