Commercial & Billing Analyst

About the role

City Logistics is seeking a Commercial & Billing Analyst to support its commercial and billing teams. The role focuses on ensuring accurate customer invoicing, analysing revenue and cost data, and contributing to commercial reporting within the transport and logistics sector.

Key responsibilities

• Implement systematic customer billing verification to ensure accurate and timely invoicing.
• Investigate and resolve billing discrepancies and respond to customer queries.
• Analyse transport revenue, costs, and profitability across customers and routes.
• Assist with customer rate maintenance and pricing updates.
• Prepare weekly and monthly commercial performance reports.
• Monitor billing compliance with contracts and agreed rates.
• Support revenue assurance initiatives and identify opportunities to improve billing accuracy.
• Collaborate with operations, customer service, and finance teams to resolve commercial issues.
• Assist with budgeting, forecasting, and ad‑hoc commercial analysis.
• Maintain data integrity within billing and transport management systems.

Required profile

• Grade 12 (Matric) and a Bachelor’s degree in Finance, Accounting, Economics, Statistics, Logistics, Supply Chain, Business Management or a related field.
• Strong numerical and analytical ability with attention to detail.
• Good communication and interpersonal skills.
• Ability to work with large datasets and meet deadlines.

Required skills

• Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, data modelling & analysis).
• Power BI for data visualisation and analysis.