Chief Production Clerk - Travel and ID Document Dispatch

About the role

The Government Printing Works is recruiting a Chief Production Clerk for its travel and ID document dispatch unit in Pretoria. The post covers the monitoring, scheduling and distribution of high-security printed materials, together with administrative and supervisory support for the Section.

Key responsibilities

• Plan and schedule the Section's work so that documents reach the High Security Dispatch Division, couriers and customers on time and correctly.
• Coordinate and monitor the production workflow, work-in-progress and the movement and distribution of high-security printed materials.
• Verify that batches received from production sections and Quality Control are accurately recorded, securely transferred and signed for, and prepare finished goods for dispatch with correct customer information, delivery addresses, waybills and supporting documents.
• Expedite urgent documents, track outstanding or delayed jobs and follow up on production or distribution delays.
• Arrange transport with internal departments, external parties, shipping companies and couriers, and monitor shipments, proof of delivery and delivery discrepancies.
• Process waybills, proof-of-delivery documents, courier invoices and allocation notices, and keep accurate records of finished goods transferred and distributed.
• Monitor inventory of printing materials, paper, ink and consumables, track usage and initiate replenishment.
• Keep accurate records, registers, statistics and correspondence, and use digital systems to capture, store and report information; maintain the filing system and registers.
• Prepare basic letters and reports, respond to routine enquiries and submit reports on time.
• Manage safety, health, environment, risk and quality, ensuring compliance with the Occupational Health and Safety Act, SHERQ requirements, security controls and GPW production policies.
• Administer leave, attendance, timesheets, overtime approvals and claims, and manage procurement, equipment, materials and facilities.
• Supervise and manage Section staff, allocate and monitor their work, conduct performance reviews, apply disciplinary measures when needed, assist with training and development, and help develop policies and procedures.